{
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    "name": "Productboard",
    "url": "https://status.productboard.com"
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    "indicator": "none",
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Some customers may be still experiencing intermittent delays. We're monitoring the situation.","created_at":"2026-09-26T14:05:25.252Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-26T14:05:25.252Z","display_at":"2026-09-26T14:05:25.252Z","deliver_notifications":true,"tweet_id":null,"id":"49pbpxhd5sn3","incident_id":"bgvy1d7z5lhk","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web Application","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"Root cause identified: a single service overloaded a part of the system by generating large bursts of data.","created_at":"2026-09-26T13:55:49.178Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-26T13:55:49.178Z","display_at":"2026-09-26T13:55:49.178Z","deliver_notifications":true,"tweet_id":null,"id":"y1nq6188yjkw","incident_id":"bgvy1d7z5lhk","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web Application","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We're currently experiencing a noticeable delay between the actions taken on boards or edits to entities to propagate throughout the system.","created_at":"2026-09-26T13:47:07.577Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-26T13:47:07.577Z","display_at":"2026-09-26T13:47:07.577Z","deliver_notifications":true,"tweet_id":null,"id":"9gcz4ws81f36","incident_id":"bgvy1d7z5lhk","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web Application","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application","created_at":"2020-05-28T14:45:23.006Z","updated_at":"2026-09-26T15:18:09.287Z","position":2,"description":"Core product management workflows — roadmapping, planning, boards, and feedback","showcase":true,"start_date":null,"id":"w3jm3wwj54jh","page_id":"wwwnvh1nlpt1","group_id":null}]},{"name":"Productboard Spark is unavailable","status":"resolved","created_at":"2026-09-14T13:26:41.000Z","updated_at":"2026-09-14T15:03:39.901Z","monitoring_at":null,"resolved_at":"2026-09-14T14:17:49.355Z","impact":"major","shortlink":"https://stspg.io/lmbqls6mt48r","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-14T13:26:41.000Z","reminder_intervals":null,"id":"m8bnbhqp8qtv","page_id":"wwwnvh1nlpt1","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-14T14:17:49.355Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T14:17:49.355Z","display_at":"2026-09-14T14:17:49.355Z","deliver_notifications":false,"tweet_id":null,"id":"8r8zdj20swb2","incident_id":"m8bnbhqp8qtv","custom_tweet":null,"affected_components":[{"code":"f73ffltwjpbv","name":"Spark AI","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"Productboard Spark is currently unavailable for some of our customers. Our team is investigating the issue with third-party provider and working to restore service as quickly as possible. We will post an update shortly. We apologize for the disruption.","created_at":"2026-09-14T14:14:41.350Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T15:03:39.897Z","display_at":"2026-09-14T13:26:41.000Z","deliver_notifications":false,"tweet_id":null,"id":"b9fm9hmcz6fs","incident_id":"m8bnbhqp8qtv","custom_tweet":null,"affected_components":[{"code":"f73ffltwjpbv","name":"Spark AI","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Spark AI","created_at":"2026-06-26T13:14:49.254Z","updated_at":"2026-09-14T15:04:36.021Z","position":1,"description":"AI-powered features including Spark chat, automated insights, and AI analysis","showcase":true,"start_date":"2026-06-25T00:00:00.000Z","id":"f73ffltwjpbv","page_id":"wwwnvh1nlpt1","group_id":null}]},{"name":"Unexpected AI credit usage on some Spark workspaces","status":"resolved","created_at":"2026-08-05T15:24:36.894Z","updated_at":"2026-08-05T18:11:09.328Z","monitoring_at":null,"resolved_at":"2026-08-05T18:11:09.316Z","impact":"major","shortlink":"https://stspg.io/9qm6n1333jlm","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-05T15:24:36.886Z","reminder_intervals":null,"id":"ynk8sjtpn2cd","page_id":"wwwnvh1nlpt1","incident_updates":[{"status":"resolved","body":"The issue causing repeated LLM calls and unintended AI credit consumption has been fixed and deployed. Affected customer credits were refunded, and the service is operating normally.","created_at":"2026-08-05T18:11:09.316Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T18:11:09.316Z","display_at":"2026-08-05T18:11:09.316Z","deliver_notifications":false,"tweet_id":null,"id":"zfftnghsw2gt","incident_id":"ynk8sjtpn2cd","custom_tweet":null,"affected_components":[{"code":"f73ffltwjpbv","name":"Spark AI","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-08-05T15:34:55.520Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T15:34:55.520Z","display_at":"2026-08-05T15:34:55.520Z","deliver_notifications":false,"tweet_id":null,"id":"zxkrh8n01xjp","incident_id":"ynk8sjtpn2cd","custom_tweet":null,"affected_components":[{"code":"f73ffltwjpbv","name":"Spark AI","old_status":"operational","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an issue where AI credits were consumed by automated background analysis on some workspaces. Affected customers may see reduced or depleted Spark AI credit balances. We’ve identified the likely cause and are working to stop further impact and assess affected accounts. Another update will follow shortly.","created_at":"2026-08-05T15:24:36.941Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-05T15:24:36.941Z","display_at":"2026-08-05T15:24:36.941Z","deliver_notifications":false,"tweet_id":null,"id":"8z30qy6rsj23","incident_id":"ynk8sjtpn2cd","custom_tweet":null,"affected_components":[{"code":"f73ffltwjpbv","name":"Spark AI","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Spark AI","created_at":"2026-06-26T13:14:49.254Z","updated_at":"2026-09-14T15:04:36.021Z","position":1,"description":"AI-powered features including Spark chat, automated insights, and AI analysis","showcase":true,"start_date":"2026-06-25T00:00:00.000Z","id":"f73ffltwjpbv","page_id":"wwwnvh1nlpt1","group_id":null}]},{"name":"Elevated error rate across Productboard","status":"resolved","created_at":"2026-06-22T19:34:32.519Z","updated_at":"2026-06-22T20:53:32.695Z","monitoring_at":"2026-06-22T20:36:42.526Z","resolved_at":"2026-06-22T20:53:32.679Z","impact":"critical","shortlink":"https://stspg.io/7swbz9t6n0pb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-22T19:34:32.506Z","reminder_intervals":null,"id":"wl36ldj2n32g","page_id":"wwwnvh1nlpt1","incident_updates":[{"status":"resolved","body":"This incident has been resolved. We apologize for the disruption and thank you for your patience.","created_at":"2026-06-22T20:53:32.679Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-22T20:53:32.679Z","display_at":"2026-06-22T20:53:32.679Z","deliver_notifications":true,"tweet_id":null,"id":"qcpp31k5mh3x","incident_id":"wl36ldj2n32g","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been deployed and we are monitoring recovery. We will post a final update once full functionality is confirmed.","created_at":"2026-06-22T20:36:42.526Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-22T20:36:42.526Z","display_at":"2026-06-22T20:36:42.526Z","deliver_notifications":true,"tweet_id":null,"id":"ryhtfz3cxwtw","incident_id":"wl36ldj2n32g","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the cause of this issue and are working on a fix. We will post another update shortly.","created_at":"2026-06-22T20:05:49.410Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-22T20:05:49.410Z","display_at":"2026-06-22T20:05:49.410Z","deliver_notifications":true,"tweet_id":null,"id":"ppsv0fm3dn97","incident_id":"wl36ldj2n32g","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"partial_outage","new_status":"major_outage"}]},{"status":"investigating","body":"Productboard is experiencing elevated error rate across the application. Our team is investigating and working to restore service as quickly as possible. We will post an update shortly. We apologize for the disruption.","created_at":"2026-06-22T19:34:32.618Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-22T19:34:32.618Z","display_at":"2026-06-22T19:34:32.618Z","deliver_notifications":true,"tweet_id":null,"id":"wkdrc47j1z25","incident_id":"wl36ldj2n32g","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application","created_at":"2020-05-28T14:45:23.006Z","updated_at":"2026-09-26T15:18:09.287Z","position":2,"description":"Core product management workflows — roadmapping, planning, boards, and feedback","showcase":true,"start_date":null,"id":"w3jm3wwj54jh","page_id":"wwwnvh1nlpt1","group_id":null}]},{"name":"Newly Created Boards Inaccessible","status":"resolved","created_at":"2026-06-07T14:07:34.894Z","updated_at":"2026-06-07T17:22:40.305Z","monitoring_at":"2026-06-07T16:29:27.819Z","resolved_at":"2026-06-07T17:22:40.291Z","impact":"minor","shortlink":"https://stspg.io/l1bd808rsf18","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-06-07T14:07:34.882Z","reminder_intervals":"[]","id":"m445k41btw7p","page_id":"wwwnvh1nlpt1","incident_updates":[{"status":"resolved","body":"This incident has been resolved. Newly created boards are now fully accessible and operating as expected. We apologize for any disruption this may have caused.","created_at":"2026-06-07T17:22:40.291Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-07T17:22:40.291Z","display_at":"2026-06-07T17:22:40.291Z","deliver_notifications":true,"tweet_id":null,"id":"9fknhk7xdtbn","incident_id":"m445k41btw7p","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-06-07T17:22:13.410Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-07T17:22:13.410Z","display_at":"2026-06-07T17:22:13.410Z","deliver_notifications":true,"tweet_id":null,"id":"syv7cxddnjrc","incident_id":"m445k41btw7p","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-06-07T17:21:35.825Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-07T17:21:35.825Z","display_at":"2026-06-07T17:21:35.825Z","deliver_notifications":true,"tweet_id":null,"id":"3h9wpngqvvx9","incident_id":"m445k41btw7p","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"partial_outage"}]},{"status":"monitoring","body":"A fix has been applied and newly created boards are now accessible. We are monitoring the situation to ensure full stability.","created_at":"2026-06-07T16:29:27.819Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-07T16:29:27.819Z","display_at":"2026-06-07T16:29:27.819Z","deliver_notifications":true,"tweet_id":null,"id":"qjkbwcfymvnv","incident_id":"m445k41btw7p","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We have identified the cause of the issue and are working to resolve it.","created_at":"2026-06-07T16:25:08.853Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-07T16:27:28.259Z","display_at":"2026-06-07T16:13:08.000Z","deliver_notifications":true,"tweet_id":null,"id":"kr3stwt8rqd7","incident_id":"m445k41btw7p","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue where newly created boards are not immediately accessible after creation. Users may encounter an error when attempting to open a board they just created. Affected boards do eventually become accessible. We will provide further updates as our investigation progresses.","created_at":"2026-06-07T14:07:34.940Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-07T14:07:34.940Z","display_at":"2026-06-07T14:07:34.940Z","deliver_notifications":true,"tweet_id":null,"id":"m4yjcmftnzg5","incident_id":"m445k41btw7p","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application","created_at":"2020-05-28T14:45:23.006Z","updated_at":"2026-09-26T15:18:09.287Z","position":2,"description":"Core product management workflows — roadmapping, planning, boards, and feedback","showcase":true,"start_date":null,"id":"w3jm3wwj54jh","page_id":"wwwnvh1nlpt1","group_id":null}]},{"name":"Scheduled Database Maintenance","status":"completed","created_at":"2026-05-01T18:25:48.757Z","updated_at":"2026-05-16T10:00:07.265Z","monitoring_at":null,"resolved_at":"2026-05-16T10:00:07.245Z","impact":"maintenance","shortlink":"https://stspg.io/zll0k63pp5kf","scheduled_for":"2026-05-16T08:00:00.000Z","scheduled_until":"2026-05-16T10:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-05-16T07:00:14.462Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-05-01T18:25:48.745Z","reminder_intervals":null,"id":"570xmt8cnkr7","page_id":"wwwnvh1nlpt1","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-05-16T10:00:07.245Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-16T10:00:07.245Z","display_at":"2026-05-16T10:00:07.245Z","deliver_notifications":true,"tweet_id":null,"id":"rd5rn8xtglhc","incident_id":"570xmt8cnkr7","custom_tweet":null,"affected_components":[{"code":"x5zhztnyv1dd","name":"API and integrations","old_status":"under_maintenance","new_status":"operational"},{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"under_maintenance","new_status":"operational"},{"code":"y5tt9fqqvwbg","name":"Web application - Teamspaces","old_status":"under_maintenance","new_status":"operational"},{"code":"7k5yvw4978fz","name":"Web application - Insights and AI","old_status":"under_maintenance","new_status":"operational"},{"code":"1fkp4m5jwv73","name":"Web application - Identity and access","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-05-16T08:00:09.851Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-16T08:00:09.851Z","display_at":"2026-05-16T08:00:09.851Z","deliver_notifications":false,"tweet_id":null,"id":"1jfv0y7sxd74","incident_id":"570xmt8cnkr7","custom_tweet":null,"affected_components":[{"code":"x5zhztnyv1dd","name":"API and integrations","old_status":"operational","new_status":"under_maintenance"},{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"under_maintenance"},{"code":"y5tt9fqqvwbg","name":"Web application - Teamspaces","old_status":"operational","new_status":"under_maintenance"},{"code":"7k5yvw4978fz","name":"Web application - Insights and AI","old_status":"operational","new_status":"under_maintenance"},{"code":"1fkp4m5jwv73","name":"Web application - Identity and access","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-05-16T07:00:14.261Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-16T07:00:14.261Z","display_at":"2026-05-16T07:00:14.261Z","deliver_notifications":true,"tweet_id":null,"id":"qjrqt3cyrnvt","incident_id":"570xmt8cnkr7","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be performing scheduled maintenance on May 16, 2026, from 8:00–10:00 AM UTC.\n\nDuring this time, Productboard will be unavailable.","created_at":"2026-05-01T18:25:48.819Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-01T18:25:48.819Z","display_at":"2026-05-01T18:25:48.819Z","deliver_notifications":true,"tweet_id":null,"id":"b01nkb338v6z","incident_id":"570xmt8cnkr7","custom_tweet":null,"affected_components":[{"code":"x5zhztnyv1dd","name":"API and integrations","old_status":"operational","new_status":"operational"},{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"operational"},{"code":"y5tt9fqqvwbg","name":"Web application - Teamspaces","old_status":"operational","new_status":"operational"},{"code":"7k5yvw4978fz","name":"Web application - Insights and AI","old_status":"operational","new_status":"operational"},{"code":"1fkp4m5jwv73","name":"Web application - Identity and access","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application","created_at":"2020-05-28T14:45:23.006Z","updated_at":"2026-09-26T15:18:09.287Z","position":2,"description":"Core product management workflows — roadmapping, planning, boards, and feedback","showcase":true,"start_date":null,"id":"w3jm3wwj54jh","page_id":"wwwnvh1nlpt1","group_id":null},{"status":"operational","name":"MCP, APIs and Integrations","created_at":"2018-07-05T12:51:49.311Z","updated_at":"2026-07-16T09:36:30.315Z","position":3,"description":"MCP server, REST API, webhooks, and third-party integrations","showcase":true,"start_date":null,"id":"x5zhztnyv1dd","page_id":"wwwnvh1nlpt1","group_id":null},{"status":"operational","name":"Identity \u0026 Access","created_at":"2025-06-20T13:35:38.378Z","updated_at":"2026-07-16T09:44:47.070Z","position":6,"description":"Login, SSO, new user registration, roles and permissions","showcase":true,"start_date":"2025-03-01T00:00:00.000Z","id":"1fkp4m5jwv73","page_id":"wwwnvh1nlpt1","group_id":null}]},{"name":"Filtering on boards is not available","status":"resolved","created_at":"2026-04-22T19:19:03.475Z","updated_at":"2026-04-22T20:15:54.604Z","monitoring_at":"2026-04-22T20:07:52.421Z","resolved_at":"2026-04-22T20:15:54.591Z","impact":"minor","shortlink":"https://stspg.io/f8jqcs7qg742","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-22T19:19:03.467Z","reminder_intervals":null,"id":"yfwhzpfw2ww5","page_id":"wwwnvh1nlpt1","incident_updates":[{"status":"resolved","body":"This incident has been resolved. Filtering on Boards is now fully available and functioning as expected. Thank you for your patience while we worked to resolve this issue.","created_at":"2026-04-22T20:15:54.591Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-22T20:15:54.591Z","display_at":"2026-04-22T20:15:54.591Z","deliver_notifications":true,"tweet_id":null,"id":"nks2vqwhj5j6","incident_id":"yfwhzpfw2ww5","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been applied, and we are currently monitoring the results. Filtering on Boards should now be available.","created_at":"2026-04-22T20:07:52.421Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-22T20:07:52.421Z","display_at":"2026-04-22T20:07:52.421Z","deliver_notifications":true,"tweet_id":null,"id":"vygnddbxcttf","incident_id":"yfwhzpfw2ww5","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate the issue affecting board filtering. Our team is actively working on a resolution and will share further updates as soon as they are available.","created_at":"2026-04-22T19:52:08.021Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-22T19:52:08.021Z","display_at":"2026-04-22T19:52:08.021Z","deliver_notifications":true,"tweet_id":null,"id":"2fl5qhxcp4c6","incident_id":"yfwhzpfw2ww5","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Filtering on Boards is currently unavailable. Users are unable to add new filters or adjust existing ones.\nWe are aware of the issue and are actively investigating. We will provide updates as more information becomes available.\nWe apologize for the inconvenience.","created_at":"2026-04-22T19:19:03.559Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-22T19:19:03.559Z","display_at":"2026-04-22T19:19:03.559Z","deliver_notifications":true,"tweet_id":null,"id":"kc5vppvwgmq7","incident_id":"yfwhzpfw2ww5","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application","created_at":"2020-05-28T14:45:23.006Z","updated_at":"2026-09-26T15:18:09.287Z","position":2,"description":"Core product management workflows — roadmapping, planning, boards, and feedback","showcase":true,"start_date":null,"id":"w3jm3wwj54jh","page_id":"wwwnvh1nlpt1","group_id":null}]},{"name":"Productboard doesn't load or shows errors","status":"resolved","created_at":"2026-04-14T12:32:31.017Z","updated_at":"2026-04-14T13:28:03.132Z","monitoring_at":null,"resolved_at":"2026-04-14T13:28:03.114Z","impact":"major","shortlink":"https://stspg.io/pkr8c787zx21","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-14T12:32:31.004Z","reminder_intervals":"[]","id":"wxh1pt2bk651","page_id":"wwwnvh1nlpt1","incident_updates":[{"status":"resolved","body":"Productboard is fully operational now.","created_at":"2026-04-14T13:28:03.114Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T13:28:03.114Z","display_at":"2026-04-14T13:28:03.114Z","deliver_notifications":false,"tweet_id":null,"id":"z8z84vtk5xtr","incident_id":"wxh1pt2bk651","custom_tweet":null,"affected_components":[{"code":"r0bjm2p0p91g","name":"Public roadmaps","old_status":"degraded_performance","new_status":"operational"},{"code":"frzksvy8mq11","name":"Public portals","old_status":"degraded_performance","new_status":"operational"},{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"degraded_performance","new_status":"operational"},{"code":"y5tt9fqqvwbg","name":"Web application - Teamspaces","old_status":"degraded_performance","new_status":"operational"},{"code":"7k5yvw4978fz","name":"Web application - Insights and AI","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"Productboard currently may take longer to load. We're investigating it and will update you here as we have further details.","created_at":"2026-04-14T12:54:35.689Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T12:54:35.689Z","display_at":"2026-04-14T12:54:35.689Z","deliver_notifications":false,"tweet_id":null,"id":"b1792jndgp1h","incident_id":"wxh1pt2bk651","custom_tweet":null,"affected_components":[{"code":"r0bjm2p0p91g","name":"Public roadmaps","old_status":"partial_outage","new_status":"degraded_performance"},{"code":"frzksvy8mq11","name":"Public portals","old_status":"partial_outage","new_status":"degraded_performance"},{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"partial_outage","new_status":"degraded_performance"},{"code":"y5tt9fqqvwbg","name":"Web application - Teamspaces","old_status":"partial_outage","new_status":"degraded_performance"},{"code":"7k5yvw4978fz","name":"Web application - Insights and AI","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"Productboard may not load any page or show errors on some elements. We're currently investigating it and we'll be updating you as we have further details.","created_at":"2026-04-14T12:32:31.209Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-14T12:32:31.209Z","display_at":"2026-04-14T12:32:31.209Z","deliver_notifications":false,"tweet_id":null,"id":"jmkms4jrxw50","incident_id":"wxh1pt2bk651","custom_tweet":null,"affected_components":[{"code":"r0bjm2p0p91g","name":"Public roadmaps","old_status":"operational","new_status":"partial_outage"},{"code":"frzksvy8mq11","name":"Public portals","old_status":"operational","new_status":"partial_outage"},{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"partial_outage"},{"code":"y5tt9fqqvwbg","name":"Web application - Teamspaces","old_status":"operational","new_status":"partial_outage"},{"code":"7k5yvw4978fz","name":"Web application - Insights and AI","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application","created_at":"2020-05-28T14:45:23.006Z","updated_at":"2026-09-26T15:18:09.287Z","position":2,"description":"Core product management workflows — roadmapping, planning, boards, and feedback","showcase":true,"start_date":null,"id":"w3jm3wwj54jh","page_id":"wwwnvh1nlpt1","group_id":null}]},{"name":"Board Performance Issues","status":"resolved","created_at":"2026-03-03T17:43:06.000Z","updated_at":"2026-03-03T19:50:40.881Z","monitoring_at":"2026-03-03T18:54:32.426Z","resolved_at":"2026-03-03T19:50:40.865Z","impact":"minor","shortlink":"https://stspg.io/6tq1kj2b0g09","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-03T17:43:06.000Z","reminder_intervals":null,"id":"9wwb6jfwpm7d","page_id":"wwwnvh1nlpt1","incident_updates":[{"status":"resolved","body":"The incident has been fully resolved. Please contact support@productboard.com if you continue to have any issues.","created_at":"2026-03-03T19:50:40.865Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-03T19:50:40.865Z","display_at":"2026-03-03T19:50:40.865Z","deliver_notifications":true,"tweet_id":null,"id":"zp8snsdcfwww","incident_id":"9wwb6jfwpm7d","custom_tweet":null,"affected_components":[{"code":"0rfl28g4vgb2","name":"Website (www.productboard.com)","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Our team has released a fix that mitigates the issue and we are seeing performance recover over time. We’ll continue to monitor the situation as a small subset of customers may still experience delays in the platform during the recovery period.","created_at":"2026-03-03T18:54:32.426Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-03T18:54:32.426Z","display_at":"2026-03-03T18:54:32.426Z","deliver_notifications":true,"tweet_id":null,"id":"c15769bnz1dw","incident_id":"9wwb6jfwpm7d","custom_tweet":null,"affected_components":[{"code":"0rfl28g4vgb2","name":"Website (www.productboard.com)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We’ve identified the root cause of the performance degradation in the Productboard web app and our team is working on a fix to restore normal performance.","created_at":"2026-03-03T18:17:37.968Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-03T18:17:37.968Z","display_at":"2026-03-03T18:17:37.968Z","deliver_notifications":false,"tweet_id":null,"id":"0hf5bsbjns7w","incident_id":"9wwb6jfwpm7d","custom_tweet":null,"affected_components":[{"code":"0rfl28g4vgb2","name":"Website (www.productboard.com)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"We’ve identified the cause of the performance degradation in the Productboard web app, resulting in delayed board actions and slower load times. Our team is working to restore normal performance. We appreciate your patience and apologize for the inconvenience. Further updates will be posted here as they become available.","created_at":"2026-03-03T18:01:14.392Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-03T18:01:14.392Z","display_at":"2026-03-03T18:01:14.392Z","deliver_notifications":true,"tweet_id":null,"id":"zpv9qhnxs9q3","incident_id":"9wwb6jfwpm7d","custom_tweet":null,"affected_components":[{"code":"0rfl28g4vgb2","name":"Website (www.productboard.com)","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently experiencing a temporary degradation in the platform affecting some customers. During this time, actions taken in Productboard may not appear immediately or be very slow.\n\nOur team is actively working to resolve the issue and restore normal performance. We’ll continue to provide updates as progress is made.","created_at":"2026-03-03T17:43:06.715Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-03T17:54:22.317Z","display_at":"2026-03-03T17:43:06.000Z","deliver_notifications":true,"tweet_id":null,"id":"q680yjsd12s7","incident_id":"9wwb6jfwpm7d","custom_tweet":null,"affected_components":[{"code":"0rfl28g4vgb2","name":"Website (www.productboard.com)","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Website (www.productboard.com)","created_at":"2025-06-24T11:29:47.542Z","updated_at":"2026-07-16T09:44:47.078Z","position":7,"description":"Marketing site","showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"0rfl28g4vgb2","page_id":"wwwnvh1nlpt1","group_id":null}]},{"name":"Documents don't load","status":"resolved","created_at":"2026-03-03T16:23:10.145Z","updated_at":"2026-03-03T17:42:11.541Z","monitoring_at":"2026-03-03T16:39:13.283Z","resolved_at":"2026-03-03T17:42:11.522Z","impact":"minor","shortlink":"https://stspg.io/sfzjvrgxyn0y","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-03T16:23:10.137Z","reminder_intervals":"[]","id":"vzqwpvh8mq9d","page_id":"wwwnvh1nlpt1","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-03-03T17:42:11.522Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-03T17:42:11.522Z","display_at":"2026-03-03T17:42:11.522Z","deliver_notifications":true,"tweet_id":null,"id":"fxqdhhscmdl7","incident_id":"vzqwpvh8mq9d","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The issue has been mitigated and Documents can be loaded again. We're currently monitoring it.","created_at":"2026-03-03T16:39:13.283Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-03T16:39:13.283Z","display_at":"2026-03-03T16:39:13.283Z","deliver_notifications":false,"tweet_id":null,"id":"zrjd93868ggx","incident_id":"vzqwpvh8mq9d","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are experiencing issues with loading documents. You may experience slow loading times or it might not load at all. We're investigating the issue.","created_at":"2026-03-03T16:23:10.225Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-03T16:23:10.225Z","display_at":"2026-03-03T16:23:10.225Z","deliver_notifications":false,"tweet_id":null,"id":"2p43zkxmqwlh","incident_id":"vzqwpvh8mq9d","custom_tweet":null,"affected_components":[{"code":"w3jm3wwj54jh","name":"Web application - Boards and data","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application","created_at":"2020-05-28T14:45:23.006Z","updated_at":"2026-09-26T15:18:09.287Z","position":2,"description":"Core product management workflows — roadmapping, planning, boards, and feedback","showcase":true,"start_date":null,"id":"w3jm3wwj54jh","page_id":"wwwnvh1nlpt1","group_id":null}]}]
}