All Systems Operational

Uptime over the past 90 days. View historical uptime.
Spark AI Operational
Web Application Operational
MCP, APIs and Integrations Operational
Identity & Access Operational
Website (www.productboard.com) Operational
External services Operational
[AI] Claude API (api.anthropic.com) Operational
[Payments] Stripe API Operational
[Infrastructure] Cloudflare Workers Operational
[Infrastructure] AWS RDS Operational
[Infrastructure] AWS EC2 Operational
[Realtime sync] Pusher Channels REST API Operational
[Realtime sync] Pusher Channels WebSocket Client API Operational
[Integrations] Slack Apps/Integrations Operational
[Integrations] Intercom APIs Operational
[Integrations] Intercom Webhooks Operational
[Email delivery] SendGrid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 26, 2026

Changes made on boards taking too long to apply
Resolved - The problem has been resolved, the system is back to normal operation.
Sep 26, 15:18 UTC
Monitoring - The system has mostly stabilized. Some customers may be still experiencing intermittent delays. We're monitoring the situation.
Sep 26, 14:05 UTC
Identified - Root cause identified: a single service overloaded a part of the system by generating large bursts of data.
Sep 26, 13:55 UTC
Investigating - We're currently experiencing a noticeable delay between the actions taken on boards or edits to entities to propagate throughout the system.
Sep 26, 13:47 UTC

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

Productboard Spark is unavailable
Resolved - This incident has been resolved.
Sep 14, 14:17 UTC
Investigating - Productboard Spark is currently unavailable for some of our customers. Our team is investigating the issue with third-party provider and working to restore service as quickly as possible. We will post an update shortly. We apologize for the disruption.
Sep 14, 13:26 UTC

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

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