Resolved -
This incident has been resolved.
Feb 13, 14:55 UTC
Monitoring -
Productboard is online again. The issue is being monitored by our team
Feb 13, 13:41 UTC
Investigating -
Productboard is unavailable at the moment. You're likely to see an "Oops, something has gone wrong!" upon opening any page. We're investigating it.
Feb 13, 13:30 UTC
Resolved -
This incident has been resolved.
Feb 12, 18:30 UTC
Monitoring -
The issue has been mitigated and we're currently monitoring it.
Feb 12, 16:48 UTC
Investigating -
We are currently investigating an issue where some Spark insights analyses may use outdated note content due to an upstream problem with our AI provider. Impact is limited to the quality of insights analysis; all other Productboard functionality remains available, and we will share further updates here as our provider implements a fix.
Feb 12, 15:23 UTC
Resolved -
The backlog has now been fully processed and new actions will process normally. We appreciate your patience and apologize for any inconvenience this caused.
Feb 5, 22:30 UTC
Update -
The service is recovering and we are now processing the backlog of these actions. Some customers may experience delays with the mentioned actions. We will continue to monitor the service to ensure it remains stable.
Feb 5, 22:25 UTC
Monitoring -
We are currently experiencing an issue that prevents the following actions from saving: entity conversion, archiving, and description updates. We’ve identified the root cause and our team has implemented a fix. We're monitoring the situation and will share another status update soon. We’re sorry for the inconvenience.
Feb 5, 22:04 UTC