All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web application Operational
90 days ago
99.98 % uptime
Today
Boards and data Operational
90 days ago
99.98 % uptime
Today
Teamspaces Operational
90 days ago
99.98 % uptime
Today
Insights and AI Operational
90 days ago
99.98 % uptime
Today
Identity and access Operational
90 days ago
99.98 % uptime
Today
API and integrations Operational
90 days ago
99.98 % uptime
Today
Public roadmaps Operational
90 days ago
100.0 % uptime
Today
Public portals Operational
90 days ago
100.0 % uptime
Today
Website (www.productboard.com) Operational
90 days ago
100.0 % uptime
Today
External services Operational
[Payments] Stripe API Operational
[Infrastructure] Cloudflare Workers Operational
[Infrastructure] AWS RDS Operational
[Infrastructure] AWS EC2 Operational
[Realtime sync] Pusher Channels REST API Operational
[Realtime sync] Pusher Channels WebSocket Client API Operational
[Integrations] Slack Apps/Integrations Operational
[Integrations] Intercom APIs Operational
[Integrations] Intercom Webhooks Operational
[Email delivery] SendGrid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 7, 2026

No incidents reported today.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Board Performance Issues
Resolved - The incident has been fully resolved. Please contact support@productboard.com if you continue to have any issues.
Mar 3, 19:50 UTC
Monitoring - Our team has released a fix that mitigates the issue and we are seeing performance recover over time. We’ll continue to monitor the situation as a small subset of customers may still experience delays in the platform during the recovery period.
Mar 3, 18:54 UTC
Update - We’ve identified the root cause of the performance degradation in the Productboard web app and our team is working on a fix to restore normal performance.
Mar 3, 18:17 UTC
Identified - We’ve identified the cause of the performance degradation in the Productboard web app, resulting in delayed board actions and slower load times. Our team is working to restore normal performance. We appreciate your patience and apologize for the inconvenience. Further updates will be posted here as they become available.
Mar 3, 18:01 UTC
Investigating - We are currently experiencing a temporary degradation in the platform affecting some customers. During this time, actions taken in Productboard may not appear immediately or be very slow.

Our team is actively working to resolve the issue and restore normal performance. We’ll continue to provide updates as progress is made.
Mar 3, 17:43 UTC
Documents don't load
Resolved - This incident has been resolved.
Mar 3, 17:42 UTC
Monitoring - The issue has been mitigated and Documents can be loaded again. We're currently monitoring it.
Mar 3, 16:39 UTC
Investigating - We are experiencing issues with loading documents. You may experience slow loading times or it might not load at all. We're investigating the issue.
Mar 3, 16:23 UTC
Mar 2, 2026
Productboard components may not load
Resolved - The incident has been fully resolved
Mar 2, 13:53 UTC
Monitoring - The issue has been identified and mitigated. We're monitoring it now.
Mar 2, 12:43 UTC
Investigating - We're currently experiencing issues that may result in some components not loading for you such as new boards or sidebars. It's currently being investigated.
Mar 2, 12:37 UTC
Payment processing disruption
Resolved - This incident has been resolved.
Mar 2, 13:21 UTC
Investigating - We're aware of an issue affecting subscription purchases and updates. This is caused by an ongoing incident at our payment provider. We are monitoring the situation and services will be restored once the upstream issue is resolved.
Mar 2, 10:38 UTC
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026
System performance delays
Resolved - This incident has been resolved.
Feb 23, 18:32 UTC
Investigating - We are currently experiencing a temporary degradation in the platform affecting some customers. During this time, actions taken in the system may not appear immediately and could show up after a delay.

Our team is actively working to resolve the issue and restore normal performance. We’ll continue to provide updates as progress is made.
Feb 23, 17:29 UTC
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

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