All Systems Operational
Uptime over the past 90 days. View historical uptime.
Web application Operational
90 days ago
99.98 % uptime
Today
Integrations & APIs Operational
90 days ago
99.9 % uptime
Today
Email delivery Operational
Realtime synchronization Operational
Pusher Channels REST API Operational
Pusher Channels WebSocket client API Operational
Integrations Operational
Slack Apps/Integrations Operational
Intercom Intercom APIs Operational
Intercom Intercom Webhooks Operational
Payments Operational
Stripe API Operational
Stripe Webhooks Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Web application 95th percentile response times
Fetching
Past Incidents
Mar 29, 2023
Issue with the Intercom Integration
Resolved - This incident has been resolved.
Mar 29, 16:03 UTC
Identified - We're working to resolve and speed up the delays but users will still experience issues with the Intercom Integration into Productboard. Thank you for your patience while we work to resolve this.
Mar 29, 14:57 UTC
Investigating - We're currently experiencing an issue with the Intercom integration into Productboard. Users will experience a delay importing or updating notes from Intercom. The team are currently investigating and we will update when we have more information.
Mar 29, 13:43 UTC
Mar 28, 2023
Issues with Insights board
Resolved - We have identified the issue and the team have pushed a fix. All Insights board features should be working as normal once more. If you encounter any issues, please reach out to support@productboard.com.
Mar 28, 10:40 UTC
Investigating - We're currently experiencing issues with the Insights board and we are investigating. This is impacting Topic detection, Notes automation, and Note views on the Insights board.

Once we have information to share we will update here immediately.
Mar 28, 10:35 UTC
Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023
Public Roadmaps Not Loading Features
Resolved - This incident has been resolved.
Mar 20, 20:08 UTC
Update - We are continuing to work on a fix for this issue.
Mar 20, 20:00 UTC
Identified - We’re receiving reports of trouble using Public Roadmaps as of 2.30 UTC. We’re on the case and will provide another update once we have more details to share. We’re sorry for the inconvenience.
Mar 20, 20:00 UTC
Mar 19, 2023

No incidents reported.

Mar 18, 2023
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 09:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:01 UTC
Scheduled - We will be undergoing scheduled maintenance on Saturday, March 18th, from 8 am to 11 am UTC. During this maintenance, it will not be possible to access Productboard.

Thank you for your understanding!
Mar 1, 19:45 UTC
Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

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