All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web application Operational
90 days ago
99.98 % uptime
Today
Boards and data Operational
90 days ago
99.98 % uptime
Today
Teamspaces Operational
90 days ago
99.98 % uptime
Today
Insights and AI Operational
90 days ago
99.98 % uptime
Today
Identity and access Operational
90 days ago
99.98 % uptime
Today
API and integrations Operational
90 days ago
99.97 % uptime
Today
Public roadmaps Operational
90 days ago
99.98 % uptime
Today
Public portals Operational
90 days ago
99.98 % uptime
Today
Website (www.productboard.com) Operational
90 days ago
99.98 % uptime
Today
External services Operational
[Payments] Stripe API Operational
[Infrastructure] Cloudflare Workers Operational
[Infrastructure] AWS RDS Operational
[Infrastructure] AWS EC2 Operational
[Realtime sync] Pusher Channels REST API Operational
[Realtime sync] Pusher Channels WebSocket Client API Operational
[Integrations] Slack Apps/Integrations Operational
[Integrations] Intercom APIs Operational
[Integrations] Intercom Webhooks Operational
[Email delivery] SendGrid API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 3, 2026

No incidents reported today.

Feb 2, 2026
Jira Integration Outage
Resolved - Performance of the Jira integration continues to improve as the backlog shrinks and the service is currently stable. If you continue to encounter issues, please reach out to support@productboard.com. Thank you for your patience.
Feb 2, 21:22 UTC
Update - We’re still processing the backlog of Jira integration requests. The integration is functioning, but performance may remain degraded until the backlog is cleared. We’ll continue to monitor closely and will share further updates as progress is made.
Feb 2, 20:55 UTC
Update - Users may experience delays when using the Jira integration. The service is currently processing a backlog of requests that failed earlier. We’re continuing to monitor performance closely. We appreciate your patience while the backlog clears.
Feb 2, 20:17 UTC
Monitoring - We have identified the issue and deployed a fix. We’re seeing the Jira integration recover.

We’ll continue to monitor the Jira integration service closely to ensure it remains stable.
Feb 2, 19:46 UTC
Update - Some customers are currently experiencing issues when using the Jira integration. Affected actions include pushing new issues, syncing updates, and running authorization health checks.

We’re investigating this with high priority and will share another update as soon as we know more. We’re sorry for the disruption.
Feb 2, 19:25 UTC
Investigating - We are experiencing an issue with the Jira Integration. We're currently investigating the issue and will provide a status update once we have more information. Apologies for the inconvenience.
Feb 2, 18:54 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Productboard is down
Resolved - This incident has now been resolved.
Jan 29, 16:14 UTC
Update - We are continuing to investigate this issue.
Jan 29, 16:13 UTC
Investigating - We are currently investigating this issue and will inform you here on our status page on our progress.
Jan 29, 16:11 UTC
Jan 28, 2026
Email delivery issues to Outlook addresses
Resolved - This incident has been resolved.
Jan 28, 12:34 UTC
Update - Our engineering team is still actively investigating this issue and we will provide more updates as soon as they become available.
Jan 27, 21:01 UTC
Update - We are continuing to monitor the issue on our end and will provide any updates we receive here as soon as we can.

Thanks for your patience!
Jan 26, 21:37 UTC
Update - Some emails to Microsoft Outlook and Hotmail addresses may be delayed or blocked due to an ongoing issue with our email delivery provider. We are monitoring the situation and will update this status when resolved.
Jan 26, 17:25 UTC
Investigating - We are investigating an issue where emails from our platform may not be delivered to Outlook addresses. We will provide another update here as soon as we have more information.
Jan 26, 17:08 UTC
Jan 27, 2026
Jan 26, 2026
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Delay for some customers when taking actions.
Resolved - This incident has now been mitigated.
Jan 21, 16:32 UTC
Investigating - Some customers are experiencing a serious delay when taking actions. We are investigating the issue and shall keep you updated here.
Jan 21, 16:06 UTC
Jan 20, 2026

No incidents reported.

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