The incident has been fully resolved. Please contact support@productboard.com if you continue to have any issues.
Posted Mar 03, 2026 - 19:50 UTC
Monitoring
Our team has released a fix that mitigates the issue and we are seeing performance recover over time. We’ll continue to monitor the situation as a small subset of customers may still experience delays in the platform during the recovery period.
Posted Mar 03, 2026 - 18:54 UTC
Update
We’ve identified the root cause of the performance degradation in the Productboard web app and our team is working on a fix to restore normal performance.
Posted Mar 03, 2026 - 18:17 UTC
Identified
We’ve identified the cause of the performance degradation in the Productboard web app, resulting in delayed board actions and slower load times. Our team is working to restore normal performance. We appreciate your patience and apologize for the inconvenience. Further updates will be posted here as they become available.
Posted Mar 03, 2026 - 18:01 UTC
Investigating
We are currently experiencing a temporary degradation in the platform affecting some customers. During this time, actions taken in Productboard may not appear immediately or be very slow.
Our team is actively working to resolve the issue and restore normal performance. We’ll continue to provide updates as progress is made.
Posted Mar 03, 2026 - 17:43 UTC
This incident affected: Website (www.productboard.com).