Newly Created Boards Inaccessible

Incident Report for Productboard

Resolved

This incident has been resolved. Newly created boards are now fully accessible and operating as expected. We apologize for any disruption this may have caused.
Posted Jun 07, 2026 - 17:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 07, 2026 - 17:22 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 07, 2026 - 17:21 UTC

Monitoring

A fix has been applied and newly created boards are now accessible. We are monitoring the situation to ensure full stability.
Posted Jun 07, 2026 - 16:29 UTC

Identified

We have identified the cause of the issue and are working to resolve it.
Posted Jun 07, 2026 - 16:13 UTC

Investigating

We are currently investigating an issue where newly created boards are not immediately accessible after creation. Users may encounter an error when attempting to open a board they just created. Affected boards do eventually become accessible. We will provide further updates as our investigation progresses.
Posted Jun 07, 2026 - 14:07 UTC
This incident affected: Web application (Boards and data).