Delays When Saving Changes for Selected Actions

Incident Report for Productboard

Resolved

The backlog has now been fully processed and new actions will process normally. We appreciate your patience and apologize for any inconvenience this caused.
Posted Feb 05, 2026 - 22:30 UTC

Update

The service is recovering and we are now processing the backlog of these actions. Some customers may experience delays with the mentioned actions. We will continue to monitor the service to ensure it remains stable.
Posted Feb 05, 2026 - 22:25 UTC

Monitoring

We are currently experiencing an issue that prevents the following actions from saving: entity conversion, archiving, and description updates. We’ve identified the root cause and our team has implemented a fix. We're monitoring the situation and will share another status update soon. We’re sorry for the inconvenience.
Posted Feb 05, 2026 - 22:04 UTC
This incident affected: Web application (Boards and data).