Partial Outage due to our Global Network Provider: Productboard users might experience timeouts

Incident Report for Productboard

Resolved

This incident has been resolved. Thank you for your patience.
Posted Jun 21, 2022 - 08:12 UTC

Update

The issue has been resolved, but we are monitoring the situation. Thanks for your understanding.
Posted Jun 21, 2022 - 07:31 UTC

Monitoring

We have mitigated the incident, and it should now be possible to access Productboard. Please know the mitigation change might need a few minutes to be effective.
Posted Jun 21, 2022 - 07:16 UTC

Investigating

We are currently experiencing a partial disruption of service caused by an issue with our global network provider. Some users might experience timeouts while opening Productboard. We apologize for the inconvenience.
Posted Jun 21, 2022 - 06:56 UTC
This incident affected: Web application.
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