Delays in Insights

Incident Report for Productboard

Resolved

We thank you for your patience. Our team has resolved the issue affecting Note creation and Integrations that was causing delays in displaying properly. The backlog of operations should now be completed, and your Insights Board should now function normally. We appreciate your understanding, and if you experience further issues with the creation of notes, don't hesitate to reach out to Productboard Support.
Posted Nov 30, 2021 - 10:49 UTC

Monitoring

Thank you for your patience. Our team has identified the issue and has implemented a fix. There may still be slight delays in performance for Notes and Integrations for the next 30 minutes, but we believe the issue to be resolved. We apologize and thank you for your understanding.
Posted Nov 30, 2021 - 09:55 UTC

Investigating

We are currently experiencing an issue that is causing delays in Insights. We are investigating it and will provide you with a new update as soon as possible. We apologize for the inconvenience.
Posted Nov 30, 2021 - 09:33 UTC
This incident affected: Web application and Integrations & APIs.